Migrate to MHC NorthStar CCM with the expertise — and the tools — to do it right
10B+
documents and communications generated annually on MHC NorthStar
20+
output formats supported natively — PDF, AFP, HTML, SMS, email, and more
100+
years of collective CCM expertise across the DocVentive leadership team
Our MHC NorthStar CCM Practice
DocVentive is an authorized MHC consulting partner with deep, hands-on experience across the CCM landscape. We work exclusively with insurance carriers and financial services organizations — the regulated enterprises for which MHC NorthStar CCM is purpose-built — and our team has delivered CCM modernization projects across multiple platform generations.
MHC NorthStar CCM runs on a three-layer architecture — ingestion, transformation, and delivery — that separates how data comes in from how a document is composed and how it’s ultimately rendered. The ingestion layer accepts XML, JSON, XSL-FO, CSV, and SQL. A deterministic rules engine — not AI inference — applies business logic, conditional content, and approval requirements to assemble each document once, independent of its eventual output format. The delivery layer then renders that single composition into more than 20 formats — PDF, PDF/A, DOCX, HTML, PostScript, AFP, TIFF, SMS, email, and portal — without additional per-format configuration.
Carriers and enterprises run policy documents, claims correspondence, statements, explanations of benefits, and regulatory communications on NorthStar CCM at both batch and on-demand volumes. DocVentive has guided migrations and implementations across that full scope of requirements, using MigrationXpress to accelerate the source analysis and conversion work that defines whether a migration arrives on time and on budget.
ABOUT MHC
MHC simplifies complexity and unlocks intelligence for organizations in highly regulated industries, enabling them to deliver exceptional customer experiences with confidence. MHC’s AI-powered SaaS platform, MHC NorthStar, automates mission-critical document, communications, and payment processes at scale — helping organizations eliminate manual work, ensure compliance, and drive better business outcomes.
- 10B+ documents/communications generated annually
- Billions in AP payments processed annually
- AnyPrem: cloud, on-premises, or hybrid deployment
ABOUT MIGRATIONXPRESS
MigrationXpress is DocVentive’s SaaS migration accelerator — purpose-built for complex legacy CCM environments to target environments like MHC NorthStar. Every DocVentive migration engagement is backed by MigrationXpress capabilities, delivering the source-level analysis and structured conversion that traditional approaches cannot match.
Key MHC NorthStar CCM Features
Deterministic Composition, AI-Assisted Personalization
A rules-based engine — not AI inference — governs business logic, conditional content, and approvals, while configurable AI Assist personalization operates within customer-defined governance rules.
Compliance Built In, Not Bolted On
Accessibility-by-Design builds ADA, WCAG, and Section 508 compliance into templates before generation, with role-based governance controlling who can access, structure, or modify content.
AnyPrem, API-First Flexibility
Deploy to cloud, on-premise, or hybrid environments and integrate via an API-first architecture — modernizing incrementally without disrupting live operations, with no per-user pricing.
How We Can Help
Whether you’re migrating a legacy CCM platform to MHC NorthStar CCM or need subject matter experts for day-to-day production support, our team provides the guidance and hands-on delivery your project needs.
Migrations & Conversions
- Accelerated by MigrationXpress — DocVentive’s purpose-built migration platform — which delivers source-level library analysis, rationalization, and structured conversion from legacy CCM source files to the NorthStar CCM template model
- Migration of legacy CCM platforms — including Oracle Documaker, OpenText Exstream, GhostDraft, and Quadient Inspire — to MHC NorthStar CCM
- Conversion of legacy templates, business rules, and data mappings into the NorthStar CCM model
- Multi-source data migration from core policy, claims, and legacy systems using NorthStar’s built-in ETL
NorthStar CCM Implementations
- Strategic guidance on CCM vendor selection and alignment with business requirements
- Design and implementation of new NorthStar CCM solutions, or enhancement of existing deployments
- Template design and Accessibility-by-Design configuration for ADA/WCAG-compliant, omnichannel output
- API-first integration with existing policy, claims, and core system workflows
- Configuration of AI Assist personalization within customer-defined governance rules
Installation & Upgrades
- Installation, upgrades, and patching of MHC NorthStar CCM to current releases
- Environment setup and configuration across AnyPrem deployment options — cloud, on-premises, or hybrid
- Support and maintenance for existing NorthStar CCM deployments
NorthStar CCM Staffing
- Staffing of hourly or full-time equivalent resources for NorthStar CCM deployment and configuration
- Production support and managed services for live NorthStar CCM environments
Powered by MigrationXpress
MX Analysis
Source-Level Library Intelligence
Reads directly from legacy CCM source files — not from PDF or print output — to build a complete structural inventory of your environment. Delivers a structured Executive Dashboard covering complexity scoring, field inventory, issue identification, and migration readiness. Available free for a single legacy CCM library.
MX Rationalization
Consolidate Before You Convert
Identifies near-duplicate content across four dimensions — layout, content, style, and data — before migration begins. Reduces scope and timeline by consolidating legacy redundancy at the source, so you’re not converting content you don’t need.
MX Conversion
From Legacy Platform to NorthStar Model
Converts directly from source — preserving all content, text/paragraph/column/table styles, variable fields & data definitions and display rules and data — not from PDF or printed output. Optional re-flowing of legacy fixed, positional, block-centric content from platforms like Documerge to the flowing, table- and column-centric layouts that modern CCM targets like NorthStar prefer.
Recognized by leading industry analysts
Market Leader
2026 QKS Group SPARK Matrix™ for Customer Communications Management
Leader (promoted from Contender)
Aragon Research Globe™ for Customer Communications Management
