Problem Overview

For decades, MGA’s & producers in the Specialty Lines Insurance space have been relegated to conducting business via antiquated and disparate systems.  Docucorp’s PPS desktop solution helped to enable producers to quickly and efficiently issue policies, but problems remained with the interchange of policy data between the agency & carrier systems.  More recently, insurance companies have built out their own proprietary systems, but this puts the producer in a tough position of having to work across a multitude of platforms simply to issue a policy without any standardized way of leveraging their policy admin data.  In short, many of the same fundamental problems plague policy issuance workflows in the Excess & Surplus market that existed 30 years ago.

The Challenge

Enabling producers to quickly and efficiently issue policies while advancing a solution that allows for streamlined collaboration and integration between agency & carrier systems is a critical requirement that has been difficult to achieve.  Producers want a single, easy-to-use solution for issuing policies across multiple companies that can be driven from their internal policy admin systems, which serve as the lifeblood of their operations.  Meanwhile, insurance carriers want to ensure that they can quickly and efficiently roll out new products to the market while ensuring accuracy and full accountability of the completed policy data.  Despite significant technological advancements, a solution that addresses the needs of both parties has proven elusive.