We started working with DocVentive as soon as we purchased our document publishing software from Oracle back in 2014. They came highly recommended and didn’t disappoint. I’ve worked with prior document management implementations at other companies and have seen how complex this can get and how long it can take. With their background in the industry, and implementation experience with the tool we purchased specifically, working with DocVentive made all the difference in the world. From the environment installation, to the multiple rounds of project work, we’ve completely changed how Old Republic produces documents for our clients.
The reason we choose to work with them was initially driven on the cost savings over Oracle, but it’s the successful partnership we’ve built over the years that’s been the real value.
We have been using DocVentive for several years now. The first project they helped us with was a large-scale upgrade to the newest version of Documaker (we were using an extremely old version). During the project, we received many hours of hands-on support and had a fully dedicated staff person at DocVentive who was “on call” if we had any issues. We have found this type of support to be very hard to find from other vendors, and their knowledge of Oracle’s Documaker products is unrivaled.
Since the upgrade they have assisted with several form conversions and also helped us resolve some issues that we had been experiencing with the application for a long time. When we need help with something Documaker related, they are now the first people we call. I can’t recommend DocVentive enough!
Docventive has been providing services for SIU for a long time. Throughout that relationship, Docventive has developed a great understanding of our own vision, work flows, and strategic needs and have been instrumental in facilitating a best-practices strategy that enables us to operate efficiently and effectively.
I am especially impressed with the implementation and completion of our last project with Docventive, which resulted in the automation of our policy issuance process. The project objectives were particularly challenging, since the vendor software used was not completely designed to accommodate our vision. Docventive’s strategic approach and technical expertise were critical to overcoming these product shortfalls and they delivered as promised.
DocVentive’s eagerness to provide the best solution possible coupled with their rich expertise with document-automation technologies makes for a powerful combination that you’re not likely to find elsewhere.
AmWins first engaged DocVentive in 2015, and have continuously worked with them since then. Their knowledge of the Documaker product and ability to find creative and effective solutions has been extremely impressive. We have always found their subject matter experts to be highly responsive and strategic in the way they have addressed our needs. Because DocVentive understands how our employees are using the Documaker tool, their approach to solutions is highly efficient and relevant. The ease of working with them (even within our own environment) has made the DocVentive consultants feel like an extension of our team.
When it comes to document-automation needs, DocVentive is trusted partner that we’ve relied upon for many years. They offer an innovative approach to consulting, always staying ahead of the curve blending their deep domain experience with subject matter expertise focused on placing their customers needs first and foremost. Importantly, DocVentive supports some of the older Oracle Documaker legacy products which can be challenging to support, and they’ve resolved many tricky issues for us with ease. Lastly, we were recently shown a demo of cloud-publishing solution that they are bringing to market – it was excellent example of leveraging technology to offer disruptive solution aimed at lowering costs while improving the agency/wholesale/carrier policy issuance workflow.