OpenText ExStream

OpenText ExStream
Originally founded by ExStream Software in Lexington, KY, the ExStream platform has come a long way since its inception in 1998.  Acquired by Hewlett-Packard 2008 and now owned by OpenText, ExStream is a comprehensive customer communications management (CCM) solution that combines template creation, high-speed document automation, omni-channel delivery and on-demand integration in a module-based software suite.

OpenText ExStream is consistently positioned as a leader in Gartner’s Magic Quadrant for CCM software, however, we’re starting to see some fundamental changes in the product as OpenText looks to merge the core modules into their StreamServe platform (now Communications Center Enterprise), therefore it is critical to be working with a team that can help to navigate the best path forward.

The ExStream Experts

Whether you’re looking to convert a legacy publishing platform to ExStream or need some guidance implementing a new solution, we can help.  Our staff specialize in CCM solutions and can provide critical assistance ranging from strategic guidance on best-practices implementation of the ExStream architecture to operational expertise on specific modules such as Dialogue, LIVE, and others.  Our services include:

  • Strategic solution analysis and design including establishment of platform standards, architectural standards, and governance of necessary roles and responsibilities for solution roll-out.
  • Creation of a “play book” for the setup and rollout of a document automation for each type of implementation includeing batch, on-demand, and interactive.
  • Legacy conversions including migration of forms and business intelligence.
  • Complex document design including support for logos, tables, footers, signatures, live areas, frames 2D bar-codes, 3-of-9 bar-codes and more.
  • Creation of formulas and rules to improve efficiency and facilitate automation of document-building process.
  • LIVE implementation for all object types including entry validation enforcement.
  • Custom tools to facilitate DXF import.
  • Setup and creation of multi-output channels (PDF, PS, AFP, e-mail, etc.) including support for rules, banners, inserts, sorting and bundling.
  • Version upgrades.
  • Production support.

Contact us today for more information on getting support and assistance with your OpenText ExStream project.

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